[VAL] Re: Extensive Work

["Patricia V. Raimondo" <praimond@xxxxxxxxxxxxx>]

After having taken two trailers to the A/S plant for major work I 
maintain that the only place to go to be sure the work is done 
correctly is the plant. It may not be the cheapest option but you get 
questions answered right away, an estimate of the work to be done and 
the best mechanics in the business to do the work. I'm pretty handy but 
I know my limitations and want to spend my money wisely. I've gone to 
the plant for work four different times with two different trailers 
since 2001 and was happy each time. You can stay with your trailer over 
night, get to go into the bay and talk to the mechanics as they do the 
work and actually see what all is being done. I learned a lot about my 
Flying Cloud by watching the guys pull it apart and put it back 
together.

When I left the FC for the winter Rick March emailed me every week with 
an update of what had been done. The mechanic who did most of the work 
called me every Friday to tell me what was happening and ask if I had 
any questions. They even installed a window awning at the International 
for me. And when I called on the road and told Rick that the trailer 
really needed to be lifted he said to stop by on the way home and they 
would figure out how to do it! The mechanic who did that work sent his 
wife on a 50 mile round trip to pick up a U-bolt that A/S didn't have 
in stock so that I wouldn't be held up at the plant any longer waiting 
for one to be shipped! That's service!!!

Patti